FAQ'S

At Swift CIPC, we strive to make business administration simple, efficient, and transparent. Our general payment model allows clients to pay only after services are completed. However, certain services require upfront payments to regulatory bodies (such as CIPC) for processing to begin.

To accommodate this, we offer two convenient options:

Option 1: Direct Payment to CIPC

You can choose to pay the required fees directly to CIPC (e.g., R175 for company registration). Swift CIPC will handle all the administrative work, and you will only pay our service fee upon successful completion.

Option 2: One Payment to Swift CIPC

You can opt to pay Swift CIPC both our service fee and the CIPC fee upfront. We will take care of making payments to CIPC on your behalf, ensuring a smooth and hassle-free process.

In every case, we will clearly communicate any fees required upfront and explain why they are necessary. We are committed to transparency and will guide you through the process to ensure your satisfaction.

Refund Eligibility

• Service Not Completed: If we are unable to complete the service within the agreed timeframe or for any reason beyond your control.
• Incorrect Service Delivery: If the service provided is not what was agreed upon or contains errors caused by Swift CIPC.
• Regulatory Rejections: If CIPC or any other regulatory body rejects the submission due to an error on our part.

Non-Refundable Cases

• If the service was completed as agreed, but the client decides to cancel or no longer requires the service.
• If delays are caused by incorrect or incomplete information provided by the client.
• Fees paid directly to CIPC or other regulatory bodies are non-refundable.

Refund Process

• Clients should contact us within 7 business days of identifying the issue.
• Our team will assess the case and, if eligible, process the refund within 5 to 10 business days.
• Refunds will be issued via the same payment method used by the client.

We value our clients and will always strive to resolve any issues promptly. Transparency and fairness are at the core of our services.

At Swift CIPC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• Regulatory Authorities: When required to submit information to CIPC, SARS, or other regulatory bodies.
• Service Providers: Trusted partners who assist in service delivery (bound by confidentiality agreements).
• Legal Compliance: When required by law or to protect our legal rights.

2. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

3. Your Rights

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

5. Updates to this Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: swiftcipc@gmail.com
Phone: 076 147 1800

Welcome to Swift CIPC. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

• Services Offered: Swift CIPC provides business administration services, including but not limited to company registration, compliance services, and amendments.
• Payment Terms: Clients may choose to pay only for Swift CIPC’s service fees or combine them with regulatory fees (e.g., CIPC fees). Full payment is required before Swift CIPC submits payments to regulatory bodies on behalf of the client. Payments made directly to regulatory bodies are non-refundable.
• Refund Policy: Refunds are applicable if the requested service is not completed or if an error is caused by Swift CIPC. Fees paid directly to regulatory bodies (such as CIPC) are non-refundable. Refund requests must be made within 7 business days of the issue being identified.
• Client Responsibilities: Clients must provide accurate and complete information. Any delays caused by incorrect or incomplete information provided by the client are not the responsibility of Swift CIPC.
• Service Delivery Timeframes: Timeframes provided for services are estimates and may be affected by regulatory processing times. Swift CIPC will communicate any unexpected delays.
• Intellectual Property: All content on this website, including text, graphics, and logos, is the property of Swift CIPC and may not be reproduced without permission.
• Limitation of Liability: Swift CIPC is not liable for any losses or damages resulting from delays or rejections by regulatory bodies. Our liability is limited to the value of the service fees paid.
• Termination of Services: We reserve the right to terminate services if clients breach these terms or provide fraudulent information.
• Governing Law: These terms are governed by the laws of South Africa.
• Contact Us: If you have any questions about these terms, please contact us at: Email: swiftcipc@gmail.com, Phone: 076 147 1800